Beginning with Spring 2012 semester, UCB Science Libraries will no longer be offering chat reference service.

Users can instead use 24/7 Ask a Librarian for immediate reference help anytime, day or night.

Many of our users may already be familiar with 24/7 Ask a Librarian, a popular chat reference service provided by the UC Libraries. During the 2010-2011 school year, UC Berkeley students asked over 4,000 questions using this service and immediately got the research help they needed online.

Over the next week or two users will notice that our UCBSciLibs Ask Us chat widget will be replaced by the 24/7 Ask a Librarian widget.

posted by lngo.