Remote Access to CRC Netbase journals

We have access problems via Proxy server for a number of CRC NetBase journals. Please try accessing these journals via VPN or via a campus PC while our Licensing librarian work with the publisher and CDL to resolve the issue.

UPDATE: As of 7/16/13, 1:00pm, access problem for CRC NetBase journals via the proxy server have been resolved.

Jul 15, 2013 | Categories: Announcements | nong

access to APS journals via the proxy

There are reported problems accessing American Physical Society journals via the library proxy. The problem is being investigated.

Feb 21, 2013 | Categories: Proxy Service Problems | mphillip

IEEE Xplore - access problems from certain IP addresses

We are currently investigating access problems from a number if IP addresses for the IEEE Xplore database.

Dec 11, 2012 | Categories: Announcements | mphillip

EbscoHost Databases: Access problem for certain IP ranges

We have received reports from several locations on campus (Physics Library, Anthropology Library, Sproul Hall) that some EbscoHost databases are having access problems. The affected databases that we know of so far are:


EbscoHost Academic Search Complete

Reader's Guide

Alternative Press


We have reported the problem to CDL and they are communicating with EbscoHost to get this resolved as quickly as possible. We apologize for the inconvenience that this may cause.


Sep 19, 2012 | Categories: Announcements | nong

de Gruyter Platform Update

Update: 1/20/2012

According to the latest correspondence with deGruyter, a new release of the plaform will be pushed live today that should correct many problems.  However, there will be an ongoing process of upgrading and enhancing the platform.  If you are experiencing problems, please check back this upcoming Monday (1/23/2012).


As of today, there are still many issues with the new deGruyter platform.  The two main issues are listed below:

1) There is a bug that randomly displays the following error message on any given serial resource: "An error has occurred in the application. Please contact support. Thank you for your patience and understanding."   This means that a journal may be accessible one day, but gone the next.
2) There are duplicate articles for any given issue.  One will not have a PDF link on the page, but the other duplicate article title (usually further down the page) will have the PDF link.

Please be assured that we are in close contact with the publisher.  Last we heard, they did not have a projected date of when these issues will be resolved.  We will update this page as soon as we have one. 

Jan 19, 2012 | Categories: Announcements | dchen

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