Problem resolved: AGRICOLA database

Access has been restored to the AGRICOLA database.

Reported: 11:20 a.m. on Wednesday, November 18

Resolved: 11:59 a.m. on Wednesday, November 18

Nov 18, 2009 | Categories: Current Access Problems, Resolved Problems, Proxy Service Problems | fhelsing

Changes to the campus VPN service

FYI: The campus Virtual Private Network (VPN) service will be changing during the summer.

Starting July 16: a message will be displayed to VPN users after they authenticate, informing them of the new service and recommending that they switch over by August 12, 2009.

On August 12: the current VPN service will be disabled.

» For more information 

Jul 14, 2009 | Categories: Scheduled Maintenance, Announcements | fhelsing

Otsar ha-ḥokhmah is unavailable

Otsar ha-ḥokhmah is unavailable. The resource's website currently is displaying a "No web site is configured at this address" error message. The problem has been reported to the Library's electronic resources help team.

Reported: Monday, July 13, 2009, at 11:45 a.m.

Jul 13, 2009 | Categories: Current Access Problems, Proxy Service Problems | fhelsing

Melvyl Catalog maintenance: the effects of the migration to OskiCat

Due to the launch of OskiCat, the new UCB library catalog, it is necessary to do maintenance work on the Melvyl Catalog to accommodate the transition from GLADIS and Pathfinder to OskiCat. Most of the work should be transparent to Melvyl and OskiCat users, but some user services will be affected.

Automatic Updates: During the transition, the Melvyl Catalog will be frozen between July 15 and August 30. During this period, no new catalog records from any of the UC campuses will be added to Melvyl, and this means that users will not receive their usual Automatic Updates.

Request Service: Since the Melvyl Catalog will be frozen for approximately six weeks, this may cause temporary problems with the Request service.

Jun 30, 2009 | Categories: Library Catalog Problems and Announcements | fhelsing

Access problem: electronic journals from Palgrave MacMillan

We have lost access to the electronic journals published by Palgrave MacMillan. This problem affects the Palgrave vendor's site as well as access through Ingenta Connect.

Since the problem may take some time to resolve, we recommend that you consult the print version on campus if one is available.

Reported on: February 10, 2009

Rechecked: June 30, 2009 (Help Ticket #2953 is still active)

Feb 10, 2009 | Categories: Current Access Problems | fhelsing

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